Promoting and supporting our staff

Empowering Work Environments

We know how critical our team is to our success, which is why we have cultivated an environment where focused and motivated team members can thrive and succeed when they are focused and committed to serving our clients and our team.  Our success derives from our entire team and performance is rewarded.


We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We recognize that we are responsible for our own happiness and success.

Self-Directed Teams

The fundamental work unit of the company is the self- directed Team. Teams meet regularly to discuss issues, solve problems and appreciate each others’ contributions. Every Team Member belongs to a Team.

Open & Timely Information

We believe knowledge with action is power and we support our Team Members’ right to access information that impacts their jobs and to systematically share it within our processes.

Incremental Progress

Our company continually improves through empowering the team’s creativity and smarts. We recognize that everyone has a contribution to make. We keep getting better at what we do.

Shared Fate

We recognize there is a community of interest among all of our stakeholders. There are no entitlements; we share together in our collective fate. To that end we have a salary cap that limits the compensation (wages plus profit incentive bonuses) of any Team Member to nineteen times the average total compensation of all full-time Team Members in the company.


We are stewards of our members’ investments and we take that responsibility very seriously. We are committed to increasing long-term shareholder value.


We earn our profits every day through voluntary exchange with our clients. We recognize that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job security.