From the Mouths of Our Customers
Kevin Jolicoeur and his crew have shown that Ecosource knows very well that great service does not end a week, a month, or a year after the initial contract signing. Even though that’s the way it is supposed to be, too many other service companies just can’t maintain the high standard one wants over time. Kevin comes by regularly to make sure we have no issues and even asks if we have any suggestions on anything. He is a professional and very personable fellow. I would also like to make special mention of our day cleaning person, Lucy. She is a treasure! The restrooms and dining areas are always immaculate. And she is up against a crew (and I hate to mention this) that can be pretty disgusting. She never complains and always maintains a friendly but professional demeanor.
The cleaning is STELLAR! Hadasa is a ROCKSTAR!
I can’t thank you enough for how the building looks when I came in today. It looks like a whole new building. The kids are going to be blown away and they’re going to love it. Thank you thank you thank you. We really needed it and really appreciate it.
…rave reviews on the appearance of the front office floor. Nice job by Jorge and his crew.
We love Carlos. He does a great job. He takes care of everything he needs to do on our check list.
…the new crew is doing an excellent job. We have had lots of compliments and we are very happy with them. Tell them to keep up the good work!
The cleaning has been great! They are definitely keeping up on everything and so far we have been very happy!
I’m very pleased with how [your crew] are cleaning. And the up keep of the offices. RCD have been undergoing a reconstruction of our warehouse and other offices in the past.
They have went well and beyond to make sure that everything is cleaned in spite of.
I wanted to send a personal thank you for your attention regarding the kitchen floor! This morning I came in and they were glistening! Absolutely amazing!!! Everyone here has noticed the wonderful job your team has done and keeps stopping by with compliments. Please express to your team how grateful we are for their hard work.
…they are very reliable and always touch base if there is a change in schedule.
I wanted to reach out and let you know how much I appreciate the communication from both Maria Reyes and Maria Lopez.
As you are a new vendor for us they consistently touch base and the site visits with the branch managers are very helpful.
This communication is important so that we can head off any concerns and continue to provide our members and staff with clean and safe facilities.
From Our Internal Operations Team
Many people told me how happy they were with the service. One of the big bosses made it a point to tell me that your cleaning is fabulous. I heard how considerate they are of people still working, how pleasant they are to be around and talk to.
I stopped by [our client’s office] Home Health VNA in Peabody. No complaints, only happiness. Thank you for all your hard work.
I did receive a lot of compliments on your work, thank you so much for all your hard work. This is a big site with a lot of people in and out all day, I am very impressed. Thank you again.
I visited Boston Laser in Medford yesterday. I want to tell you how fabulous it looks. The receptionist commented saying even their patients have said how clean their facility is. Great job Alba! Thank you for all of your hard work!
I was at Rutter yesterday. WOW! The new contact is very happy with your services. There were no cobwebs anywhere and the bathrooms were spotless. Thank you for your continued efforts at this site.
I am very impressed with your service and the relationships you and your husband have built at these sites. I know that these are hard sites to keep clean, the hard work shows in every area of these sites.
[Tom at ONEPATH] wanted me to let you know that he’s very thankful for cleaning up the Coke explosion mess. He sent one of his guys there on Saturday to clean it up because he didn’t want you cleaning up their mess. He was stunned and very happy that you cleaned it up. You went above and beyond and he’s grateful.